What is Customer Churn?
Customer churn stands out as a critical metric for a business to assess. Customer retention may not make you happy, but it provides honest insights about your company.
CRM & Sales
Sales Blog for CRM users and sales professionals about sales strategies, lead management, and more. Browse our amazing topics!
Sales Analysis: Why it is important and how to do it
Running a business without data and sales analysis is like taking a trip without GPS. You can do it, but you will probably take wrong paths, losing business opportunities!
What is BANT and why it is important in CRM & Sales
BANT is a framework used for lead qualification. Businesses and sales teams use it to assess if a lead or prospect is ready to buy. Sales teams can focus on
Sales team training: Benefits of interactive methods
Sales training doesn’t have to be a mundane routine. It can be engaging, enlightening, and life-changing for your sales team. By infusing fun and interactive elements into your training, you
How to make Cross-Selling and Upselling work
Cross-selling and upselling are powerful techniques in the world of sales and marketing. They offer businesses the opportunity to increase revenue by encouraging customers to purchase additional products or services.
Impact on Sales of Brand Awareness and Reputation
Consumers are inundated with choices, the power of a brand’s identity cannot be underestimated. Two components of this identity are brand awareness and brand reputation. Both play roles in influencing
The difference: Customer Support vs. Customer Service
Are you striving to deliver exceptional customer experiences and enhance your customer relations strategies? The world of customer support and customer service holds the answers, and in this post, we’ll
Effective Customer Education Strategy: Definition and Tips
Are you looking to enhance your customer management strategy and fill your sales pipeline with qualified leads? A successful sales strategy is not solely about persuading potential customers to make
12 Sales Strategies to win over every customer
Practical guide for salespeople to improve their sales methods. These tips can help you improve your performance.
B2C vs. B2B Sales: What is the difference you should know?
There are two key terms that frequently surface B2C and B2B. While these acronyms may seem straightforward, understanding their nuances is paramount for any business striving to excel in sales.
Sales Reports: How reporting can help you sell more
Businesses that effectively leverage data-driven insights through CRM, strategically manage their pipeline, empower their sales team with actionable information, and optimize their deals are poised for success.
Optimizing Lead Routing for maximum Success
Lead routing is a crucial aspect of any successful sales or marketing strategy. Effectively managing and directing leads to the right teams or individuals can significantly impact your conversion rates