Sales Process

Customizable Sales Pipelines 

Our CRM platform is highly flexible for small businesses and large enterprises alike, supporting multiple teams and workflows. Each team follows a standardized sales process defined by its team leader, who provides ongoing oversight, coaching, and support.

customizable sales pipeline

Pipeline Setup

Set up and customize your sales pipeline to reflect your specific sales process.

You can configure multiple pipelines with distinct stages and titles that best match the buying process of your customers. Each pipeline can be tailored for different teams or business units, allowing for more targeted management of sales activities.

Related: Sales Pipelines

Deal Management

Manage deals effectively with a clear overview of each stage in your pipeline. 

Our system offers visual management tools that help you track the progress of deals from initiation to closure. Customize your view to display the most relevant information, enhancing decision-making and enabling faster progression through sales stages.

Related: Lead Management

Complex Sales Process

A set of repeatable steps that include a series of sub-tasks.

If your team needs to observe specific tasks, you can optionally set a checklist that needs to be followed within your sales stages.

Onpipeline ensures that all clients are handled to the same corporate standard and will help the Team Leader check if the processes are being followed. Juniors and newcomers will more easily follow the company-defined process.

Mandatory tasks in the sales process means knowing how the contact with the customer will take place in terms of content and quality of communication.

Deals Management

Deals

When a contact shows potential, you open a deal. Each deal is positioned in a stage that reflects its current progress in the sales workflow.

A detailed history for each deal can be maintained by recording notes, uploading files, storing emails, creating quotes, and more, ensuring comprehensive management and organization.

All relevant information is easily accessible and organized within the system, facilitating efficient tracking and management of sales activities.

Quotes

Onpipeline’s quote management feature simplifies the creation and customization of sales quotes, making it easier to meet the specific needs of each client. 

The platform allows for quick adjustments to templates and styles, supports multiple currencies for global business, and streamlines the approval process to ensure all quotes are up to standard before being sent.

This tool not only accelerates the sales cycle but also ensures professionalism and consistency in customer interactions.

Quote Management

Pipeline Analysis

A comprehensive view of the current status of active deals and the overall performance of your sales process.

Stage Aging: This report shows how long currently open deals have been sitting in each stage. It helps you identify bottlenecks, detect stalled deals, and spot stages where deals are getting stuck.

Stage Velocity: This metric measures how long it takes for deals to move through each stage. It helps you evaluate process efficiency, improve forecasting accuracy, and identify slow stages.

stage perform

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