Boost your email Open Rates

No matter if you send cold emails within or without your Sales CRM.
The first thing your prospects see in the inbox is the subject line.

Do I Need a CRM?

Do I Need a CRM?

If you are not using a CRM, your business is growing and you reach your goals, you may feel there’s no need for a change. Let’s have look at what you are currently using to track your customer information.

Managing a Remote Sales Team

Managing a Remote Sales Team

Many companies today are implementing remote work policies. But even when remote work is possible managing a remote sales team is a daily challenge!

What is a Sales Funnel?

What is a Sales Funnel?

The sales funnel is the process that makes cold prospects ready to buy leads (deals). Improving the efficiency of the funnel is a priority for any team.

Integrate your site with the CRM

No matter how small your organisation is, it needs a CRM to keep track of interactions with prospects. The whole process of converting leads to deals and following up on them can be automated and this will save a lot of time of your team.

Improve results at every stage!

A sales pipeline is a snapshot of the future business. Your sales pipeline can be used as a strategic growth tool to define the priority, identify opportunities or create new opportunities based on metrics from historical data.

Build a Relationship with a Prospect

How to build a Relationship with a Prospect

The first contact with a sales prospect is like a first date. You have a limited amount of time to make a personal connection and if it doesn’t work, the other person will move on to another possibility. But if it does, if the two of you really “click” you can end up with a relationship that will benefit both of you for years to come.

Are you a good Sales Leader?

Are you a good Sales Leader?

Sales reps need guidance and encouragement to perform well on the job. Without guidance, sales reps may employ aimless tactics when pitching to prospects. Without encouragement, sales reps may feel defeated and grow to dislike their job.

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Close more deals with the best CRM for startups and SMBs. Get sales pipeline view, activity planning, lead and contact management, email automation, and much more.

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Privacy & Security

The security of your data is core to our processes and everything we do.

Data Encryption

We support the latest protocols to encrypt data in transit and at rest. This is one reason that we drop support for older browsers. In this context TLS is the new industry standard based on Secure Sockets Layer (SSL) and we use TLS 1.2. We obtained a A+ Overall Rating (which is the maximum).

CRM Data Access

All data is stored into your own account so that you have full control of it and we don’t share your data with anybody else.

Our team do not have access to login to your account. On rare occasions, it may be that we can better assist in investigating a problem you are having if we can access some part of your data. We would always ask your permission before taking this action and the process requires authorization internally.

Backup and Availability

Focus strives to maintain an uptime of 99.9%, and we use several services to monitor uptime and site availability. In case of downtime or emergency, our team receives real-time notifications. Our systems automatically replicate your data across multiple locations in real-time to maximize availability. Data is also constantly backed up to ensure we can restore access to your data. Our monitoring alerts us to any trouble and we have staff to quickly resolve unexpected incidents.

Data Retention

We have an active data retention policy in accordance with applicable laws. If clients decide to leave us, all their CRM data will be permanently deleted after 30 days.

Account Lockdown

To protect your account from people trying to log in, users that enter a wrong password too many times will be locked. This is something we manage on our systems and there is nothing you have to do.

2-Factor Authentication (2FA)

2FA can keep bad guys out, even if they have your password. With 2FA we add and extra level of protection. Each time you login with your id and password we will generate a unique (one-time) verification code that you will receive in your email inbox. You may disable this feature from your account settings (not recommended).

Data Center

Onpipeline data is hosted on Amazon Web Services (AWS), a global leader in Infrastructure as a Service. Amazon take physical and network security seriously. Physical access is strictly controlled both at the perimeter and at building ingress points by professional security staff, video surveillance, intrusion detection systems, and other electronic means – https://aws.amazon.com/security/