CRM & Sales
What is Customer Churn?
Customer churn stands out as a critical metric for a business to assess. Customer retention may not make you happy, but it provides honest insights
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CRM & Sales
What is a KPI? Definition, Examples and Benefits
Key Performance Indicators, or KPIs for short, are like tools that help businesses know how well they’re doing.
CRM & Sales
Sales Performance & CRM: Metrics and KPIs to Track
Sales performance metrics and KPIs (Key Performance Indicators) provide a structured and quantifiable way to measure the success of sales efforts. By tracking sales metrics