AI Chatbot for Customer Service
AI Agents that Turn Conversations into Actions, Loayalty ,and Sales!
Built for modern companies of any size, Representative24 automates repetitive inquiries while empowering human teams to focus on what truly matters: building trust, loyalty, and growth.
With fast setup, native multilingual support, and full API connectivity, it integrates easily with existing tools like CRMs, help desks, and e-commerce platforms — delivering measurable improvements in response time, satisfaction, and cost efficiency.
- Omnichannel communication: one AI brain across web, whatsapp, and social.
- Human-like intelligence: clear, natural replies in 95+ languages.
- API connectivity: performs real business actions through your systems.
- Responsible AI: transparent, secure, and human-supervised.
- Instant setup: ready to scale in minutes, with no technical barriers.
Multichannel UX
AI Agents empower seamless customer interactions across every channel.
They leverage an intelligently classified knowledge base to deliver fast, accurate responses — wherever your customers connect.
Knowledge can be ingested from multiple sources, including:
- Public and private websites
- Uploaded files and documents
- External systems through API integrations
All content is automatically processed, indexed, and made fully searchable.
From the intuitive dashboard, administrators can easily review, add, or remove data sources — ensuring each Agent always has access to the most relevant and up-to-date information.
Each AI Agent can be configured to respond simultaneously across multiple channels, such as web, mobile sites, WhatsApp, and Facebook Messenger, creating a unified, always-on customer experience.
Human-like AI
One of the key features that setsAI apart is its ability to truly understand natural language. It’s not just about recognizing keywords. It’s about understanding what the customer really means, even when they use slang, make typos, or choose different expressions.
The chatbot remembers the context of the conversation. It knows when the customer is talking about XYZ and connects the dots as the dialogue progresses, ensuring a smooth and coherent experience.
It can also communicate with users in their preferred language, whatever that may be. Leveraging advanced AI, it automatically detects the user’s language and adapts its responses accordingly, removing the need for any manual setup.
API Actions
API actions enable the AI system to communicate with external databases and services. Setting them up may require assistance from your company’s IT team, and our support staff is always available to help during the configuration process.
There are two main categories of API actions:
Actions with a response
These involve direct interaction with users. For instance, the AI might check product availability or schedule an appointment, then provide an answer based on the data received from the API.
Silent actions
These run in the background without showing a visible response. Typical examples include adding customer data to a CRM, updating a mailing list, or triggering internal workflows.
Use Cases
Our AI agents empower businesses across multiple functions, from 24/7 customer support that boosts satisfaction and cuts costs, to sales assistance that engages users and drives conversions.
They handle FAQs and lead generationefficiently, improving self-service and capturing more qualified leads. AI-powered appointment scheduling streamlines bookings around the clock, while internal helpdesk bots support employees with IT, HR, and onboarding queries — reducing workloads and increasing productivity.