Travel Agency CRM Software

Our CRM software for travel agencies helps manage inquiries, increase booking and deliver an exceptional customer experience.

What is a Travel Agency CRM?

A Travel Agency CRM can help you automate your welcome emails, follow-up tasks, and notifications to your sales team. The activities module makes it easy to keep track of everything so that nothing gets forgotten. You can integrate a Travel Agency CRM with your website to capture new leads. 

Receive Leads

With Onpipeline Travel Agency CRM, you can create opportunities manually or receive leads directly from your website forms or an external system, via API.

You can create new contacts and deals, and specify the deal owner (agent), sales pipeline, and stage. You can also provide partners with a dedicated ID to send you new leads, and manage unlimited partner IDs.

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Manage your Pipelines

A pipeline will help you visualize both your sales process and will show you where your deals are. Each stage brings an opportunity to the next phase, keeping in the previous stage those who have not passed the process.

The visual pipeline makes goals easier to achieve by breaking any process down into trackable tasks. It can make the difference in your bottom line. As a result, your sales teams have a complete view of your customers with a single sales and service solution, that integrates with your internal systems. 

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Schedule activities

Onpipeline has a built-in activity planner (calendar) for storing next actions, which can also be synced with Gmail or Outlook calendars.

Starting from an opportunity or a contact, you can plan phone calls, emails, meetings, deadlines or a custom activity, as well as assigning tasks to your team members.

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Contacts and Profiles

Maintain information about your customers and prospects, and their interactions with your business. The entire team gets access to detailed profiles that help you better work with customers.

It’s essential to identify your clients’ needs, and segmenting them is a great way to do this. Custom fields you will let you organize your contacts to best fit your needs.

A tour operator CRM lets you segment customers so you can design custom campaigns and make suggestions.

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Document Management

Each account in your CRM software comes with an integrated file storage system. It is possible to save any type of document such as pdf, word, excel, etc. inside the platform.

The files can be easily used and connected to contacts and / or deals. The files can be personal or shared with other members of the organization as needed.

Unlike other CRM systems, Onpipeline does not set storage limits!

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Save time with Automations

Automate and simplify processes across front and back-office. You can save time on recurring tasks like manually sending emails or creating follow-up activities. 

When a new contact is added, you’ll be able to send an email, plan an event when the contract is extended to a specific stage, automatically reassign a deal to another owner based on specific circumstances, etc.

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External data sync

We provide API and Widgets to organizations that want to connect their account to external data. Also, the ability to add custom fields to the CRM database allows integrations with external systems.

It’s easy to sync your CRM data with external applications and databases in real time and have all the details you need within Onpipeline, thanks to our API (included in all plans). For example, any ERP information, billing details or any relevant data during the sales process may be available within the contact information.

Our API is very simple to use even for a mid-level developer. For any technical needs or information, please know our team is available to provide support.

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Onpipeline™ is a cloud-based CRM software that helps companies improve customer relationships. Our CRM systems help sales teams manage contacts, deals, activities, automations, and the entire sales process from anywhere. Should you have any questions about features, pricing or anything else, please contact us.

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